Quality Tourism Framework

The Tourism Group is the appointed accreditation auditor in Queensland to assess the eligibility of individual tourism businesses on behalf of the Queensland Tourism Industry Council.

The Australian Tourism Industry Council operates the national accreditation system for tourism operators – Quality Tourism Framework – to ensure a benchmark of criteria is met by all accredited businesses that are committed to exceeding the expectations of consumers with great customer service and the highest standards of business practice.

Quality Tourism Framework helps consumers to identify accredited businesses for an expectation of:

  • Quality
  • Reliability
  • Professional customer service
  • Accuracy in advertising
  • Sound environmental practices
  • An appropriately licenced and qualified operator
  • Adherence to a Code of Ethics.

For more information on the Quality Tourism Framework and the associated accreditation programs visit https://online.qualitytourismaustralia.com/