Brisbane Airport Visitor Information Centres
Brisbane Airport’s two Accredited Explore Centres are both operated by Southern Queensland Tourism, the parent company of The Tourism Group. Both centres have official accreditation from Tourism and Events Queensland and offer a large variety of tourism information, advice and services for travellers and terminal staff.
Our two Visitor Information Centres assist visitors transiting through Brisbane Airport to their destinations in Southern Queensland, Northern New South Wales or further afield in Australia with itinerary planning and bookings for products including accommodation, tours, transport and attractions. Our team also provides assistance on general airport enquiries, flight information, and lost property.
Complementing the advice and bookings services at our Explore centres is a managed team of over 165 enthusiastic volunteer Airport Ambassadors, drawn from the community to assist travellers arriving or departing through Brisbane Airport. The Airport Ambassadors program operates daily and offers encouragement, support and assistance to travellers.
Find out more:
Brisbane Airport Ambassador Program
International Terminal
Located on Level 2 in the Arrivals Hall of the International Airport.
Opening Hours: 5:30am - Midnight everyday
Phone: +61 (07) 3406 3190
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Domestic Terminal
Located on Level 1 at the centrally located Common User Terminal.
Opening Hours: 7:00am - 19:00 (Everyday)
Phone: +61 (07) 3068 6698
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Advertising with us at the Airport
The Visitor Information Booking Centres located in both terminals offer exposure at Brisbane Airport to a variety of different tourism operators and organisations. Our staff attend training sessions and site inspections to ensure their knowledge and familiarity with all products we offer is at the highest level. If you would like to display your product with us, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.