The Tourism Group (TTG) embodies a group of companies dedicated to the tourism industry - in particular the visitor services sector. TTG operates under the governance of directors Wayne Clift, Mark Greaves and Paul Manias who together bring decades of collective experience from their diverse roles in both the public and private sectors within the tourism industry.
Experience, knowledge and the ability to deliver effective, practical strategies and solutions for tourism organisations, corporations, government and private operators has meant our group of specialist companies can both meet the needs and exceed the expectations of our valued clients. Our services range from tailor-made consultancies for visitor information service reviews to developing strategies for enhancing tourism services, product and destination marketing, plus organising trade, media and delegate travel itineraries. In 2016 TTG was awarded the contract to provide auditing services to the New South Wales Accredited Visitor Information Centres.
Visit Queensland (VQ) is the auditing authority for the Queensland Accredited Visitor Information Centres. As the appointed Auditor, VQ works closely with the visitor centres throughout Queensland to assist them in maximising their important role in the tourism industry. VQ also owns and operates visitqueensland.com.au - a booking website that showcases the diversity of tourism products throughout Queensland.
Southern Queensland Tourism (SQT) operates the two Accredited Visitor Information Centres at both the Brisbane International and Domestic Airport Terminals. SQT has been the contracted service provider for the Brisbane Airport Corporation since 2002. The two visitor information centres are open 7 days per week. The Brisbane Airport Ambassador Program began with just 6 volunteer ambassadors and now boasts a crew of 167 dedicated volunteers who strive to provide a welcoming and helpful visitor experience for travellers passing through Brisbane Airport.
‘Creating Tourism Potential’
To encourage, provide guidance, and educate in order to improve and develop visitor services in the tourism industry. This will be achieved through:
Stakeholder Engagement – We recognise and value the importance of a broad consultation process with stakeholders during each project as an essential protocol for identifying the issues and perspectives to achieve successful outcomes. Our experience of engaging and dealing with stakeholders from all spheres – from government to community, and from commercial tourism operators to special interest groups – is a hallmark of our success in tackling complex issues with practical strategies and effective outcomes.
Market Development and Training – The Tourism Group conducts training and market development programs for local government authorities, tourism operators and visitor information centres throughout Australia.
Depth of Knowledge – In addition to our consultancy roles, we provide services to Tourism and Events Queensland and Tourism Australia to prepare itineraries for visiting journalists and TV crews. This requires a broad depth of knowledge of various tourism products and operators throughout the country.
Communication Resources – Our Company can assist with a range of communication needs from creating brochures and guides to arranging photography and video production.
Our Core Values
We believe in integrity, trust and respect
We strive to innovate
We are committed to quality and service
We foster personal and organisational growth