Operating Visitor Information Centres

The Tourism Group is currently contracted to operate three of Australia’s busiest Accredited Visitor Information Centres. They include:

Brisbane Airport – Domestic and International Terminals

The Tourism Group continues its award-winning operation of the Accredited Visitor Information Centres at both the International and Domestic Terminals of Brisbane Airport. Brisbane Airport Corporation first appointed Southern Queensland Tourism a subsidiary of The Tourism Group in 2002, expanding from the International Terminal to also provide visitor services at the Domestic Terminal and establish Australia’s leading Airport Ambassadors program of volunteers.

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Western Australian Visitor Information Centre

Operation of the accredited visitor centre for Tourism Western Australia was awarded to The Tourism Group in mid 2018. Our Western Australia team operates the Western Australian Visitor Information Centre, located in the heart of Perth’s city centre.

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Tourism Product Booking Websites

The Tourism Group complements its physical visitor information centres in Queensland and Western Australia with dedicated online booking services for accommodation, tours, attractions and transfer services.

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Our Vision

'Creating Tourism Potential'

Our Mission

Our core values are:

  • Operate to the gold standard of visitor information services
  • Deliver excellence in customer service – every day for every customer
  • Engage with industry peers; stay informed of best practice
  • Keep abreast of new technology options for ways to complement personal and digital resources for visitor information delivery