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  • Visitor Information Centres
    • Brisbane Airport Visitor Information Centres
    • Western Australia Visitor Information Centre
    • Tourism Product Websites
  • Accreditation Services
    • QLD Accredited Visitor Information Centres
    • NSW Accredited Visitor Information Centres
    • Star Ratings Australia
    • Quality Tourism Framework
  • Industry Support
    • Familiarisations
    • Tourism Awards Submissions
    • Delegate Groups and Conferences
    • Tourism Training Workshops
    • Promotional Resources
    • Collateral & Merchandise
  • Consultancy
  • Home
  • Visitor Information Centres
    • Brisbane Airport Visitor Information Centres
    • Western Australia Visitor Information Centre
    • Tourism Product Websites
  • Accreditation Services
    • QLD Accredited Visitor Information Centres
    • NSW Accredited Visitor Information Centres
    • Star Ratings Australia
    • Quality Tourism Framework
  • Industry Support
    • Familiarisations
    • Tourism Awards Submissions
    • Delegate Groups and Conferences
    • Tourism Training Workshops
    • Promotional Resources
    • Collateral & Merchandise
  • Consultancy

Specialists in Visitor Information Services

We have both practical experience in the operations and management of VICs and play a key role in development and accreditation of Visitor Information Services

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Specialists in Visitor Information Services

Tourism Specialists

We are united in our focus on tourism – tourism specialists delivering practical, innovative and effective solutions for our clients from tourist organisations to government and private sector operators.

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Tourism Specialists

A Commitment to Customer Service

We believe the hallmark of outstanding Visitor Information Services is the quality and consistency of Customer Service – every day, for every customer.

A Commitment to Customer Service

Industry Partnerships

We recognise the strengths in building industry partnerships for the mutual benefit of each stakeholder across all of our projects.

Industry Partnerships

Fostering Growth

Your success is our motivation – we strive to foster your organisation’s growth and increase your brand profile.

Fostering Growth

Operating Visitor Information Centres

The Tourism Group operates 3 of Australia’s busiest Accredited Visitor Information Centres In Brisbane and Perth.

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Tourism Accreditation Services

On behalf of our government clients, The Tourism Group enacts a range of official tourism accreditation, ratings and review programs to benchmark tourism products and services.

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Tourism Industry Support Services

The Tourism Group brings a range of advisory, organisational and communication support services to assist our tourism clients in both the public and private sectors.

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Tourism Consultancy and Development

Our consultants are tourism specialists offering effective and innovative solutions for tourist organisations seeking direction on their visitor services.

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Why Us?

The Tourism Group is a multi-faceted company based in Brisbane and operating across Australia. Our Company is focused on delivering positive outcomes for tourism industry partners through its consultancy contracts. Our tourism operations and consultancy services align into four key areas:

  • Visitor Information Centre Operations
  • Tourism Accreditation
  • Tourism Industry Support Services
  • Tourism Consultancy and Development

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The New South Wales Traveller's Guide

Discover secret places and fantastic stories with the Travellers Guide to New South Wales.

This guide helps you find the top things to do and see throughout the state, as well as giving details of the Visitor Information Centres.

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Visitor Information Centre iCard

The VIC iCard recognises the contribution that VIC staff and volunteers make to the tourism industry.

VIC iCard holders get discounts and deals at selected businesses in Queensland enabling them to experience the fantastic tourism products and services on offer across the State.

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Accredited VIC branded products

The catalogue is full of signage, flags, mats, marquees and other branded products suitable for use in accredited visitor information centres.

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Partners

  • TEQ
  • QTIC
  • BAC
  • DNSW
  • TWA
  • Local Government
  • RTO

Meet the team

Mark Greaves

Director
[email protected]

Wayne Clift

Director
[email protected]

Paul Manias

Director
[email protected]

  • Operating Visitor Information Centres
    • Brisbane Airport Visitor Information Centres
    • Western Australia Visitor Centre
  • Accreditation Services
    • QLD Accredited Visitor Information Centres
    • NSW Accredited Visitor Information Centres
  • Industry Support
  • Consultancy
  • About us

Contact Us

The Tourism Group
PO Box 401
Samford QLD 4520 AUSTRALIA

Ph: +617 3846 6535

E: [email protected]

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