Brisbane Airport Visitor Information Centres

Brisbane Airport’s two Accredited Visitor Information Centres are both operated by The Tourism Group trading as Southern Queensland Tourism. Each centre has official accreditation from Tourism and Events Queensland. They offer a large variety of tourism information, advice and services for travellers. 

Our two Visitor Information Centres assist visitors transiting through Brisbane Airport to their destinations in Southern Queensland, Northern New South Wales or further afield in Australia with itinerary planning and bookings for products including accommodation, tours and attractions. Our team also provides assistance on general airport enquiries, flight information, and lost property.

Complementing the advice and bookings services at our Visitor Information Centres, we manage a team of over 165 enthusiastic volunteer Airport Ambassadors, drawn from the community to assist travellers arriving or departing through Brisbane Airport. The Airport Ambassadors programme operates daily and offers encouragement, support and assistance to travellers.

Find out more:

Brisbane Airport Ambassador Program Advertising opportunities

International Terminal

Located on Level 2 in the Arrivals Hall of the International Airport.

Opening Hours: 5.00am – 2.00am daily subject to flight times

Phone: +61 (07) 3406 3190

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Brisbane International Airport Visitor Information Centre

Domestic Terminal

Located on Level 1 at the centrally located Common User Terminal.   

Opening Hours: 7.00am – 7.00pm Daily

Phone: +61 (07) 3068 6698

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DTB Info