Privacy Statement for Southern Queensland Tourism
SQT Partners Pty Ltd (ABN 18 097 447 302) Trading as Southern Queensland Tourism is contracted to Brisbane Airport Corporation (Pty Ltd) to manage Visitor Information Services, including bookings and Lost Property for the International Terminal and Domestic Common User Terminals of Brisbane Airport. If you are booking a product or service with us, or have lost an item or are retrieving an item in our possession, we will collect your personal information.
Information we collect
We may collect contact and identification information such as your name, postal addresses, telephone number, email address, credit card details, photo identification, travel related information, and other information where required by law, such as any formal interactions with you. This is not an exhaustive list. If you choose not to provide your personal information to us, we may not be able to provide you access to our product or service.
How we collect your personal information
We will collect your personal information in a number of ways, including: Directly from you when you:
- visit us at the Information Centres,
- fill out a form with us, online or paper copy,
- purchase any of our products or services,
- access any of our online platforms, web applications, WIFI services and social networks, or
- make an enquiry or complaint.
- managing airport operations such as enabling traffic flow, passenger,
- managing and maintaining airport safety and security,
- providing you products and services,
- to communicate with you or respond to a complaint or enquiry you made to us, and identifying ownership of items logged into Lost Property.
Why we collect your personal information
We collect your personal information for a range of different purposes including:
Disclosing your information
We may disclose your information to third parties who support us with our business activities, including Brisbane Airport Corporation Operations Team, Airline companies, Australian Federal Police and Australian Border Force. We ask that these third parties hold, use and disclose your personal information in accordance with the Privacy Act and other relevant laws. We do not sell your personal information to any other organisation.
You can contact us about your personal information or our privacy policy at This email address is being protected from spambots. You need JavaScript enabled to view it. or you can visit our website at http://www.thetourismgroup.com.au/sqt-privacy For more information see our Privacy Policy.