BRISBANE AIRPORT VISITOR INFORMATION CENTRES
INTERNATIONAL TERMINAL

Located on Level 2 in the Arrivals Hall of the International Airport.
Opening Hours: 5:30am - Midnight everyday
Phone: +61 (07) 3406 3190
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DOMESTIC TERMINAL

Located on Level 1 of the Domestic Brisbane Airport Terminal (Virgin End).
Opening Hours: 8:00am - 7:00pm (M-F) and 10:00am - 4:00pm (Sat & Sun)
Phone: +61 (07) 3068 6698
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ABOUT
Brisbane Airport’s two Accredited Visitor Information Centres are both operated by Southern Queensland Tourism, the parent company of The Tourism Group. Both centres have received official Visitor Information Centre accreditation from Tourism and Events Queensland and offer a great variety of tourism information, advice and services for travellers and terminal staff.
SERVICES AND SUPPORT FOR TRAVELLERS
- Itinerary Planning and Travel Advice
- Bookings
- Regional Travel Information
- General Airport Enquiries
- Flight Information
- Lost Property Assistance
TRAVEL WITHOUT BARRIERS
Apple Live Translate
Our Airport team are now equipped with Live Translation enabled AirPods. Available languages include Chinese, Japanese, Korean, French, German, Spanish, Portuguese and Italian.
Chinese Language Ambassadors
Our Ambassadors include Chinese speaking Ambassadors who wear a distinct red shirt and place themselves specifically to meet inbound or outbound flights to China.
Hidden Disability Lanyards
Anyone travelling with a hidden or invisible disability can request a sunflower lanyard. Wearing the lanyard is a way to indicate to staff that you may need a little extra help, guidance or time with the airport process.
ADVERTISING AT BRISBANE AIRPORT
The Visitor Information Centres promote a wide range of tourism operators, experiences, accommodations, and attractions. Our staff regularly participate in training sessions and site inspections (famils) to maintain an exceptional level of knowledge and expertise about the products we represent. If you’re interested in showcasing your product with us, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.
OUR ADVERTISERS